When First Class Means No Class

According to reports, an unruly passenger who recently forced an American Airlines pilot to return to Miami en route to London was sitting in first class.

In this timely post, Contributing Writer Bob Waite offers his perspective on encountering rude behavior in the premium seats and check-in lines.

It’s happening more and more often — the U.S. Federal Aviation Administration investigated three times as many unruly passenger events in 2021 as in any of the previous 25 years. And just because someone is sitting in first class, doesn’t necessarily mean they exhibit first-class behavior.

By Bob Waite

Is it just me, or do the airlines bring out the worst in people?

The other day I was at the Air Canada counter in Toronto checking in for a flight to Honolulu.

Suddenly, there was a commotion to my right. A man of middle-age and middle-girth was having a tantrum worthy of… Continue reading →