baby boomer marketing strategies
On a recent trip to Europe, I carried a 3-ounce travel-size tube of toothpaste from Tom’s of Maine — a size that’s OK with the TSA to get through their “liquids” screening process at the airport. (“OK With the TSA” — a possible slogan?)
Tom’s of Maine toothpaste in the “grab-and-go” three-ounce travel size. Photo by Clark Norton
The Tom’s had a nice “fresh mint” taste for freshening breath; it’s said to whiten teeth “naturally,” to contain no artificial ingredients, dyes, preservatives or sweeteners, and to help remove plaque with regular brushing; it’s made with no animal testing; and the 40-year-old company gives 10 percent of profits back to the community to promote “human and environmental goodness,” always a hit with baby boomer travelers.
(Actually, it never occurred to me that toothpaste might be tested on animals — canine canines? monkey molars? chimp incisors? — but maybe that’s a subject… Continue reading
We had out-of-town guests over the weekend, and one recurring topic of conversation was how much we all like shopping at Costco.
Costco draws baby boomer travelers and other customers primarily through word-of-mouth advertising
For instance, when they mentioned they needed new luggage for an upcoming cruise, I suggested looking at Costco, because that’s where we’ve been buying luggage for years — great quality at half the price or less. They quickly agreed to check it out.
While I wasn’t getting a commission (and am not for anything I write here today), that was a classic example of word-of-mouth advertising. And it didn’t cost Costco a cent.
Then today I came upon this fascinating piece in The Huffington Post about “Ten Cult Brands So Popular They Don’t Need to Advertise.”
One of them is Costco.
According to Jillian Berman, who wrote the piece, Costco does use social media to reach… Continue reading
Jeff Bezos of amazon.com has committed $250 million to buying The Washington Post
The recent news that Amazon founder Jeff Bezos is buying The Washington Post left a lot of people scratching their heads.
Why would one of the most successful leaders of online commerce invest in a “dying” industry like newspapers?
There’s a short answer to this: to paraphrase Mark Twain, the death of newspapers has been greatly exaggerated.
I don’t say this just as someone who has written travel pieces for a good number of newspapers over the years — including The Washington Post — and to some extent still do. Or as someone who cut his journalistic teeth in newsrooms from Ann Arbor to Long Island to Miami. Or as someone who still reads newspapers myself.
I also acknowledge that much of my current work is done in the digital realm, including this blog.
But then, much… Continue reading
Marinas like this one in Mallorca, Spain, may provide baby boomer renters with chances to go for a spin. Photo by Clark Norton
For several years now we’ve been able to share cars and bicycles (especially in cities) — enabling people who don’t actually own a car or bike to rent or use one for part of a day — and now we’ve entered the era of boat sharing.
We’re talking everything from kayaks to catamarans to fully crewed yachts, in more than 60 countries around the world.
This is one of those great ideas I wonder why I didn’t think of it myself. The folks at GetMyBoat did — they launched their service in March — and more power to them.
Some 92 percent of boats are sitting idle in marinas around the world at any one time; why not create a system so others can rent them… Continue reading
Back in the 1980s, Ward Luthi — an experienced Outward Bound instructor and adventure tour guide — served on the President’s Commission on Americans Outdoors. The commission, he says, found that “active outdoor travel was rated one of the top three goals of older adults.”
Walking the World trips are limited to those aged 50-plus — who are mostly baby boomers. Photo from Walking the World.
Based on the commission’s findings, Luthi in 1987 founded Walking the World, which he says was the first company to offer active outdoor adventures just for those aged 50 and above in the U.S.
It was a prescient move, because with almost all the 76 million U.S. baby boomers — the most active generation of older travelers ever — now reaching 50-plus (the youngest boomers are 49), Luthi’s target market is growing exponentially.
I’ll be talking more about Walking the World tomorrow and… Continue reading
Stan Bahnsen in his New York Yankee pitching heyday
Hey, baby boomer baseball fans: Anybody remember former stars like Frank Howard, Ferguson Jenkins, Tommy Davis and Ken Griffey, Sr.?
Of course you do. And MSC Cruises has figured out a way for you to meet them on their long-running series of Baseball Greats Cruises, now in their ninth year.
Organized and hosted by ex-Yankees pitcher Stan Bahnsen, the Baseball Greats Cruises run from November to April or May each year, forming a kind of high seas hot stove league.
Passengers get to mix and mingle with the greats, who mostly vary for each cruise — 17 different players, along with Bahnsen, will appear during five cruises between November 2013 and May 2014.
Highlights include autograph sessions, baseball trivia, pitching contests, baseball skills clinics, storytelling, question and answer sessions, and bonuses like blooper films and baseball movies. Passengers… Continue reading
What boomers want most when they travel?
I haven’t seen the full study, but the online market research firm Lab42 has released this tantalizing tidbit from a recent survey of 500 “social savvy” baby boomers — that is, who use social media — who plan to take a vacation in 2013:
Forty one percent of those surveyed said they were willing to spend more money to “stay more comfortably” in their lodgings at the expense of other aspects of the trip — presumably things like restaurants, transportation, sightseeing and other activities.
This compares to just one-quarter of those surveyed who said they would spend less on accommodations in order to spend more on other aspects of the trip, and a third who said they gave no consideration to the cost of overnight accommodations.
If I ran a luxury resort or hotel, this would have to be good news.
First, I… Continue reading
Ken Dychtwald, CEO of Age Wave
I hope that by now most travel agents realize the power of baby boomers in the travel market, but if not, I hope they’ll listen to these words from Ken Dychtwald, CEO of Age Wave (which has tracked boomer trends for decades), as he addressed a group of agents at a recent conference:
Baby boomers, Dychtwald told the agents, as reported in this piece from Travel Weekly, are the catalyst of “an entirely new era” for the travel industry.
Boomers have the money to travel, they want to travel, and they increasingly have the time to travel, as more and more reach retirement age, Dychtwald said. They bring their families along on their trips, too.
And boomers are looking for something different when they hit the road.
“There is an appetite for newness,” Dychtwald told the agents, “for different experiences that… Continue reading
Baby boomer women exult after conquering Haleakala volcano on Maui, by bike. Photo courtesy of boldlygosolo.com
When it comes to vacation spending decisions in America, it seems, women rule. Especially baby boomer women.
Women definitely have the wealth. Those age 50 and older have a net worth of $19 trillion, and control more than three-quarters of the financial wealth in the U.S., according to a Mass Mutual Financial Group report. In turn, these same women spend 2 1/2 times that of the average American.
According to statistics from the she-conomy blog, written by Stephanie Holland of Holland and Holland Advertising, women in general account for 85 percent of all consumer purchases in the U.S. — and 92 percent of vacation spending.
To repeat: women spend more than nine out of ten vacation dollars.
That means that marketers should pay serious attention to women travelers. But many women say… Continue reading
An aerial ad flies over the Ocean City, NJ, beach. Photo by Clark Norton
Ever since my family and I have been coming to the Jersey Shore in summer — off and on for more than 30 years — I’ve spent a few minutes each beach day staring up at the sky as small planes tow intriguing banners with messages advertising various places to eat, drink and otherwise spend your money.
Such as: “$1 beer every Monday night at Captain Bob’s Brew Dock!”
Or: “Try Luigi’s for the Best Lasagna in South Jersey!”
Or: “Empty Your Wallet at the Trump Palace in Atlantic City!”
Well, I made that last one up, though it would constitute truth in advertising.
I’ve often wondered, though, just how much effectiveness such ads have — do they really rake in enough customers that it pays for Luigi to hire a small plane for, say, a… Continue reading
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