Marketing
One of the big developments in cruising in the past few years is the rapid rise of river cruising, which has a big marketing advantage over ocean cruising among a certain segment of the population: namely, those who don’t like the idea of being out in the ocean on a big ship.
Emerald Waterways features an innovative “indoor balcony” in some cabins. Photo from Emerald Waterways.
Whether it’s fear of open water, fear of getting seasick, fear of overcrowding, or fear of being on a big ship if a crisis strikes at sea — such as some of the highly publicized events of the past year or two — a number of people just won’t consider taking a traditional ocean cruise. (No matter how much I or many other cruising advocates try to convince them otherwise.)
River cruising, on the other hand, enables you to stay close to land on… Continue reading
On a recent trip to Europe, I carried a 3-ounce travel-size tube of toothpaste from Tom’s of Maine — a size that’s OK with the TSA to get through their “liquids” screening process at the airport. (“OK With the TSA” — a possible slogan?)
Tom’s of Maine toothpaste in the “grab-and-go” three-ounce travel size. Photo by Clark Norton
The Tom’s had a nice “fresh mint” taste for freshening breath; it’s said to whiten teeth “naturally,” to contain no artificial ingredients, dyes, preservatives or sweeteners, and to help remove plaque with regular brushing; it’s made with no animal testing; and the 40-year-old company gives 10 percent of profits back to the community to promote “human and environmental goodness,” always a hit with baby boomer travelers.
(Actually, it never occurred to me that toothpaste might be tested on animals — canine canines? monkey molars? chimp incisors? — but maybe that’s a subject… Continue reading
We had out-of-town guests over the weekend, and one recurring topic of conversation was how much we all like shopping at Costco.
Costco draws baby boomer travelers and other customers primarily through word-of-mouth advertising
For instance, when they mentioned they needed new luggage for an upcoming cruise, I suggested looking at Costco, because that’s where we’ve been buying luggage for years — great quality at half the price or less. They quickly agreed to check it out.
While I wasn’t getting a commission (and am not for anything I write here today), that was a classic example of word-of-mouth advertising. And it didn’t cost Costco a cent.
Then today I came upon this fascinating piece in The Huffington Post about “Ten Cult Brands So Popular They Don’t Need to Advertise.”
One of them is Costco.
According to Jillian Berman, who wrote the piece, Costco does use social media to reach… Continue reading
Jeff Bezos of amazon.com has committed $250 million to buying The Washington Post
The recent news that Amazon founder Jeff Bezos is buying The Washington Post left a lot of people scratching their heads.
Why would one of the most successful leaders of online commerce invest in a “dying” industry like newspapers?
There’s a short answer to this: to paraphrase Mark Twain, the death of newspapers has been greatly exaggerated.
I don’t say this just as someone who has written travel pieces for a good number of newspapers over the years — including The Washington Post — and to some extent still do. Or as someone who cut his journalistic teeth in newsrooms from Ann Arbor to Long Island to Miami. Or as someone who still reads newspapers myself.
I also acknowledge that much of my current work is done in the digital realm, including this blog.
But then, much… Continue reading
Marinas like this one in Mallorca, Spain, may provide baby boomer renters with chances to go for a spin. Photo by Clark Norton
For several years now we’ve been able to share cars and bicycles (especially in cities) — enabling people who don’t actually own a car or bike to rent or use one for part of a day — and now we’ve entered the era of boat sharing.
We’re talking everything from kayaks to catamarans to fully crewed yachts, in more than 60 countries around the world.
This is one of those great ideas I wonder why I didn’t think of it myself. The folks at GetMyBoat did — they launched their service in March — and more power to them.
Some 92 percent of boats are sitting idle in marinas around the world at any one time; why not create a system so others can rent them… Continue reading
Today I received a disheartening email from the director of the Cyprus Tourism Organization office in New York City.
The CTO is permanently closing the office as an apparent money-saving measure.
Cyprus, an island nation in the eastern Mediterranean, is closing its New York tourist office.
The Republic of Cyprus, like Greece and some other southern European countries, has been undergoing fiscal crisis of late, and I’m sure that keeping a New York office in operation has proved expensive.
Still, this action seems incredibly short-sighted to me.
Cyprus is one of the most alluring countries to visit in all of Europe, but I think it’s safe to say that it’s off the beaten track and overlooked by most Americans.
The island is a popular sun-and-sea escape for northern Europeans, but there’s much more to see and do there than beach life.
It has an amazing history, occupying a… Continue reading
Woodstock Memorial at the Bethel Woods Center for the Arts. Photo by Clark Norton
This weekend marks the 44th anniversary of 1969’s Woodstock Festival, one of the iconic events of the 1960s, when hundreds of thousands of mostly then-young baby boomers poured onto Max Yasgur’s Farm near the small town of Bethel in the Sullivan County Catskills, New York.
(As I’ve written about previously in this blog, the festival was moved from Woodstock, NY, to Bethel, some 60 miles west, due to various snafus.)
And as always happens on this anniversary weekend, thousands of folks high on music, nostalgia and perhaps a few other things descend on Bethel to honor the memory of the festival, which marked the height of the peace and love era. Many camp out around Hector’s Inn in Bethel, where volunteers are dishing out free meals to the tie-dyed visitors, or at what’s now called… Continue reading
Stan Bahnsen in his New York Yankee pitching heyday
Hey, baby boomer baseball fans: Anybody remember former stars like Frank Howard, Ferguson Jenkins, Tommy Davis and Ken Griffey, Sr.?
Of course you do. And MSC Cruises has figured out a way for you to meet them on their long-running series of Baseball Greats Cruises, now in their ninth year.
Organized and hosted by ex-Yankees pitcher Stan Bahnsen, the Baseball Greats Cruises run from November to April or May each year, forming a kind of high seas hot stove league.
Passengers get to mix and mingle with the greats, who mostly vary for each cruise — 17 different players, along with Bahnsen, will appear during five cruises between November 2013 and May 2014.
Highlights include autograph sessions, baseball trivia, pitching contests, baseball skills clinics, storytelling, question and answer sessions, and bonuses like blooper films and baseball movies. Passengers… Continue reading
What boomers want most when they travel?
I haven’t seen the full study, but the online market research firm Lab42 has released this tantalizing tidbit from a recent survey of 500 “social savvy” baby boomers — that is, who use social media — who plan to take a vacation in 2013:
Forty one percent of those surveyed said they were willing to spend more money to “stay more comfortably” in their lodgings at the expense of other aspects of the trip — presumably things like restaurants, transportation, sightseeing and other activities.
This compares to just one-quarter of those surveyed who said they would spend less on accommodations in order to spend more on other aspects of the trip, and a third who said they gave no consideration to the cost of overnight accommodations.
If I ran a luxury resort or hotel, this would have to be good news.
First, I… Continue reading
Ken Dychtwald, CEO of Age Wave
I hope that by now most travel agents realize the power of baby boomers in the travel market, but if not, I hope they’ll listen to these words from Ken Dychtwald, CEO of Age Wave (which has tracked boomer trends for decades), as he addressed a group of agents at a recent conference:
Baby boomers, Dychtwald told the agents, as reported in this piece from Travel Weekly, are the catalyst of “an entirely new era” for the travel industry.
Boomers have the money to travel, they want to travel, and they increasingly have the time to travel, as more and more reach retirement age, Dychtwald said. They bring their families along on their trips, too.
And boomers are looking for something different when they hit the road.
“There is an appetite for newness,” Dychtwald told the agents, “for different experiences that… Continue reading
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